ShoreTel Voip Virtual PBX

ShoreTel, Inc. is a telecommunications company delivering IP PBX systems and Voice over IP or VOIP to the world. Based at Sunnyvale, CA, they have regional headquarters in the United Kingdom, Australia, India, Germany, and Spain. In September 1996,  Edwin J. Basart and Mike Harrigan founded Shoreline Communications which became ShoreTel in April 2004.

ShoreTel builds business phone systems with unified communications or UC. Unified communications is the integration of corporate communication services such as chat messaging, presence information, voice and IP telephony, mobility features, audio, web and video conferencing, fixed-mobile convergence, desktop and data sharing, call control services and speech recognition with common business communication technology such as unified messaging that can include e-mail, telephone system voicemail, mobile text message and fax. An example is receiving a voicemail on your email.

With over 21 years of providing unified communications for business, we begin checking ShoreTel's features among competition. ShoreTel offers ConnectCloud which is an offsite company premise hosted VoIP service. It highlights secure and flexible cloud phone services and unified communications. It provides auto attendant function like automatic attendant, dial by extension, dial by name, music on hold, legacy extension support, personal automated attendant, on hold reminder ring, distinctive dial tone, ring tone selection, and ring tone customization.
Voicemail and messaging capabilities include complete administration, archiving, call blocking, call hold beep timer interval, call recording, caller id without or with name, classification of service, forced conference barge, hold, intercom groups, intercom one-to-one, international caller name display, monitoring barge, open APIs, operator, paging groups, phone alerts, redial, remote phone use, speed dial, transfer-announced, transfer-unannounced, VOIP fax, and web and app dialer. Management function has general voice mailbox settings, interactive voice response (ivr), voice mail access management, message envelope information, message waiting indicator, multiple voice mailbox access, on-screen voicemail, reply by calling, voicemail broadcast/distribution to all users
voicemail keep on phone control, voicemail messaging, voicemail to email group notification, voicemail to email wav file forwarding, and voicemail transcription.