Voip Review: June 2017

Monday, June 19, 2017

Have Internet when living at Rural areas with HughesNet Satellite ISP

HughesNet is a satellite based broadband provider. They provide satellite internet services in the North America primarily servicing customers in contiguous US. HughesNet is the brand under which Hughes Network Systems provides its one-way and two-way satellite Internet access technology and service in United States and Europe. Satellite internet being provided on their service plan is rated at 15Mbps download speed and 2Mbps upload speed under the 2012 launched Gen4 service to Gen5 which is delivers even better speed. Gen5 as announced last May 2017 provides speed of 25Mbps download and 3Mbps upload speed. All plans are on that speed and specific amount of bandwidth is allotted every month for the subscriber. For the 10Gb data, you pay $50, 20Gb for $70, and 50Gb for $100.

Access to internet is now a human right, and by all means even at the middle of nowhere, you can have HughesNet install their satellite dish to your roof and get internet available to your home. The premium monthly fee within the contract of 24 month plans would be small, if the enjoyment of being connected online brings satisfaction and opportunity. Gen5 internet should enable the user to download files, upload a video or livestream, chat, email, send and receive email, facebook, post tweets, shop online, research, surf web and other online activities. The bits of data need to transmit from the dish to the satellite and vice versa. The result is ping time higher than DSL which is common since satellite internet is known for such characteristic.

HughesNet provides support forums and 24 hour customer service. Aside from internet, they also offer VoIP service with their HughesNet Voice.

Thursday, June 15, 2017

ShoreTel Voip Virtual PBX

ShoreTel, Inc. is a telecommunications company delivering IP PBX systems and Voice over IP or VOIP to the world. Based at Sunnyvale, CA, they have regional headquarters in the United Kingdom, Australia, India, Germany, and Spain. In September 1996,  Edwin J. Basart and Mike Harrigan founded Shoreline Communications which became ShoreTel in April 2004.

ShoreTel builds business phone systems with unified communications or UC. Unified communications is the integration of corporate communication services such as chat messaging, presence information, voice and IP telephony, mobility features, audio, web and video conferencing, fixed-mobile convergence, desktop and data sharing, call control services and speech recognition with common business communication technology such as unified messaging that can include e-mail, telephone system voicemail, mobile text message and fax. An example is receiving a voicemail on your email.

With over 21 years of providing unified communications for business, we begin checking ShoreTel's features among competition. ShoreTel offers ConnectCloud which is an offsite company premise hosted VoIP service. It highlights secure and flexible cloud phone services and unified communications. It provides auto attendant function like automatic attendant, dial by extension, dial by name, music on hold, legacy extension support, personal automated attendant, on hold reminder ring, distinctive dial tone, ring tone selection, and ring tone customization.
Voicemail and messaging capabilities include complete administration, archiving, call blocking, call hold beep timer interval, call recording, caller id without or with name, classification of service, forced conference barge, hold, intercom groups, intercom one-to-one, international caller name display, monitoring barge, open APIs, operator, paging groups, phone alerts, redial, remote phone use, speed dial, transfer-announced, transfer-unannounced, VOIP fax, and web and app dialer. Management function has general voice mailbox settings, interactive voice response (ivr), voice mail access management, message envelope information, message waiting indicator, multiple voice mailbox access, on-screen voicemail, reply by calling, voicemail broadcast/distribution to all users
voicemail keep on phone control, voicemail messaging, voicemail to email group notification, voicemail to email wav file forwarding, and voicemail transcription.

Wednesday, June 14, 2017

3CX PBX Server Trial

Implementation and production deployment of VOIP for business needs to undergo careful scrutiny and review. If the business heavily rely on telephony service, it should be able to meet demands for concurrent use, availability 24/7, ease of deployment and maintenance, and a good technical support and knowledge base.

3CX Voip VIrtual PBX

3CX is a Virtual Voip PBX software. It supports Unified Communication for business. Advantage of using 3CX compared to the traditional PBX are: ease of management  and installation, a comprehensive  web based management console, 3CX can minimize cost of telephone bills by using SIP trunks and VoIP service providers. Unified communications can enhance efficiency and productivity with chat function and mailbox support.